[2017] MB2-717 Dumps | Killtest

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Microsoft Certification Exam: MB2-717 Microsoft Dynamics 365 for Sales Practice Exam

You are working with an organization that uses Microsoft Dynamics 365 and Microsoft Office 365. The organization communicates with their customers primarily via email. 
The organization is struggling with getting emails tracked in Dynamics 365 on the right records, and emails are often not tracked at all. 
Which feature should you recommend implementing to get visibility of untracked emails inside Dynamics 365 for relevant 
A.Relationship Insights with Email Engagement 
B.Relationship Assistant 
C.Server-Side Synchronization between Microsoft Dynamics 365 and Exchange 
D.Relationship Insights with Auto Capture 
Answer: D

You are a sales professional for an insurance company.You have been working with a potential customer who was identified in Microsoft Dynamics 365 as an Opportunity. That customer has just signed a coverage agreement.How should you now modify the status of the designated Opportunity record? 
A. close the opportunity as Lost 
B. delete the opportunity record, and create a customer record 
C. close the opportunity as Won 
D. delete the opportunity record, and create a contact record 
Answer: B

You are working with an organization that uses Microsoft Dynamics 365 for sales. 
You want to show the sales personnel action carets with reminders for opportunity close dates, activities, reminders for emails that have not been responded to. and statistics on how often sent emails have been opened by recipients. 
Which features should you implement in Dynamics 365? 
A.Relationship Insights with Auto Capture and Email Engagement 
B.Relationship Insights with Relationship Assistant and Email Engagement 
C.Relationship Insights with Relationship Analytics and Email Engagement 
D.Relationship Insights with Relationship Analytics and Relationship Assistant 
Answer: B

An organization uses Microsoft Dynamics 365 to track Opportunities and Competitors. 
They want to make sure that a competitor is always tracked when it is mentioned in an email from a potential customer regarding an opportunity-How can this be achieved using the fewest steps? 
A.Instruct users to always manually associate the competitor when the Competitor Mentioned card is shown by the Relationship Assistant. 
B.Configure the Relationship Assistant, and check the Card Option for the Competitor Mentioned card to perform the associated action automatically instead of displaying the card. 
C.In the configuration for Auto Capture, enable the option to track competitors automatically when mentioned in emails regarding an opportunity. 
D.Create a workflow to scan emails for competitor names, and associate the mentioned competitor to the opportunity. 
Answer: A

You are a technical support specialist for your company. 
The Company's sales staff are issued a company laptop to use when interfacing with Microsoft Dynamics 365. They need to integrate their smart phones with Microsoft Dynamics 365 as well. Many of their phones, however, do not have a supported web browser. 
What should you suggest to meet this sales staffs need? 
A.Advise them to run the Microsoft Dynamics 365 web app on their phones. 
B.Advise them to use the web client to access Microsoft Dynamics 365 from their phones. 
C.Advise them to download the Microsoft Dynamics 365 App from the Office 365 Admin portal. 
D.Advise them to download the Microsoft Dynamics 365 App from their phone's store. 
Answer: D


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Related Article: [2017] Dynamics 365 MB2-717 Practice Exam | Killtest

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